You’ve probably heard of Skype before, and how it allows employees to communicate with each other for free, even if they are based throughout the world! With SkypeOut you can also call regular landline and mobile phones for low rates, direct from your PC wherever you have broadband internet connection. The success of Skype (and VOIP in general) is increasing every year, with approximately 25% of small businesses utilising VOIP for their telephony. As Skype becomes part of your mainstream phone package, you can also integrate it with call recording software for a variety of purposes. This article reviews the usefulness of Pamela Call Recording software and the benefits it can offer business users.

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Not only is Skype useful for the day to day calls made as part of your business, it also has an even more powerful application whereby it can increase the productivity of your cold calling - particularly if you are a large volume user. Certain features of the Skype service make it an advanced solution for completing those cold-calls even more quickly than using a standard telephone. Read on to find out how to increase your marketing team’s productivity by utilising Skype…

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Since the publication of our recent article about VoIP for small businesses, we have discovered another good value (in fact free) VoIP provider that offers free local, national and quite a lot of international outbound calls, with no setup or monthly fees. The call provider is VoipCheapCom and it would be a perfect outbound complement to using SkypeIn for your inbound calls.

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For a small business, telephony costs can represent a sizable proportion of total variable costs. Consequently it makes sense to try and reduce your phone bill in any means possible. VoIP (or voice-over internet-protocol) is a method that is becoming increasingly popular by small business owners and employees to communicate on the phone, but via the Internet instead of a normal landline. All you need is the simple and free to install software and a high quality headset with a boom microphone ideally. According to a survey released by BT on the 27th March 2007,  over 25% of SME’s are currently utilising VoIP, and this is set to rise to 48% over the coming year! This has the potential to save businesses a fortune, read on to find out how.

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